19th June 2025

TiPS Festival Reflections – Take a step back: the business purpose of technology and innovation

Law and accounting firms receive many invitations from vendors to try out software for both general-purpose and more specific applications, and FOMO may lead to enthusiasm for the latest solution offered. Technology-based innovation is important, but so is understanding the business purpose of that innovation.

In this session, we heard from firms in accounting and law about how they make technology serve the purpose of the business. We also heard what industry research reveals about the best way to build a solid case for technology adoption.

Top Tips:

  • Pick Meaningful Problems to Solve

When introducing new solutions, it’s crucial to focus on problems that genuinely matter to a large enough group within the organization, ensuring widespread adoption.

  • Understand Organizational Goals

Before implementing innovations, organizations need to ensure that new solutions align with their values, vision, and long-term strategy. Proper communication between innovation teams and leadership is key to maintaining alignment.

  • Evaluate Tech Benefits Over Time

Evaluating technology investments shouldn’t be a one-time action but rather an ongoing process. Tracking benefits over time and ensuring they align with strategic objectives provides a stronger case for continued adoption.

  • Balancing Financial and Non-Financial Factors

Success isn’t just about financial returns. It’s equally about strengthening an organization’s identity, meeting client expectations, and evolving with industry demands.

 

Watch the full session below:

 

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