SUCCEEDAdoption Toolkit
The SUCCEED toolkit provides a structured approach to digital and AI technology adoption. It is used as part of TiPS programmes to ensure the success of adoption projects.
You can explore and download the toolkit and use it independently in your firm. Or you can contact us to find out more about how a TiPS programme can help your firm.
Full access to the toolkit requires free registration – you can register here. Below you can see the first step in the framework without registering.
Your Technology Adoption Journey
Step
1
Set the Strategy
Define your technology vision and build the business case for change.
- Business purpose of technology
- Context for your business
- Why bother with innovation?
Step
2
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Understand the Project
Create compelling use-cases and accelerated projects that deliver real value to your business.
- Don’t just launch it, prove it works.
- Clear use cases. Fast wins. Real impact.
- If your people don’t see the value, it won’t deliver it.
Step
3
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Communication
Shaping how people understand and engage with the adoption project.
- Communication must follow consultation
- ‘What does this mean for me and my work?’
- Use real examples
Step
4
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Critics & Champions
Every transformation has both. The difference? How you engage them.
- Critics surface important concerns
- Critics can become champions
- Deliver hands-on, task-based training
Step
5
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Engage
Engagement is what turns a project into real organisational change.
- Build participation across all levels
- An environment where everyone feels encouraged
- Include people in decision-making
Step
6
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Enhance
Sustaining and propagating innovation
- Build dedicated innovation teams
- Evaluate success and measure change
- Unadopt ineffective solutions
Step
7
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Develop
Technology adoption is an ongoing journey rather than a one-time event.
- Continuous cycle of learning
- Peers, networks, and consultants
- Shout about your success