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SUCCEEDAdoption Toolkit

The SUCCEED toolkit provides a structured approach to digital and AI technology adoption. It is used as part of TiPS programmes to ensure the success of adoption projects.

You can explore and download the toolkit and use it independently in your firm. Or you can contact us to find out more about how a TiPS programme can help your firm.

Full access to the toolkit requires free registration – you can register here. Below you can see the first step in the framework without registering.

Download complete toolkit

Your Technology Adoption Journey

Step 1
Set the Strategy

Define your technology vision and build the business case for change.

  • Business purpose of technology
  • Context for your business
  • Why bother with innovation?

Step 2 Exclusive registered user content
Understand the Project

Create compelling use-cases and accelerated projects that deliver real value to your business.

  • Don’t just launch it, prove it works.
  • Clear use cases. Fast wins. Real impact.
  • If your people don’t see the value, it won’t deliver it.

Step 3 Exclusive registered user content
Communication

Shaping how people understand and engage with the adoption project.

  • Communication must follow consultation
  • ‘What does this mean for me and my work?’
  • Use real examples

Step 4 Exclusive registered user content
Critics & Champions

Every transformation has both. The difference? How you engage them.

  • Critics surface important concerns
  • Critics can become champions
  • Deliver hands-on, task-based training

Step 5 Exclusive registered user content
Engage

Engagement is what turns a project into real organisational change.

  • Build participation across all levels
  • An environment where everyone feels encouraged
  • Include people in decision-making

Step 6 Exclusive registered user content
Enhance

Sustaining and propagating innovation

  • Build dedicated innovation teams
  • Evaluate success and measure change
  • Unadopt ineffective solutions

Step 7 Exclusive registered user content
Develop

Technology adoption is an ongoing journey rather than a one-time event.

  • Continuous cycle of learning
  • Peers, networks, and consultants
  • Shout about your success

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